Shipping policy

Shipping Policy

We are committed to delivering your AquaHaven™ Floating Island as quickly and safely as possible.

Processing Time
All orders are processed within 1–3 business days. Once your order is confirmed, our team carefully prepares and inspects your item before shipment.

Shipping Time
Estimated delivery time is 3–7 business days within the United States.

Please note that during high-demand periods, shipping times may vary slightly.

Shipping Cost
We offer free standard shipping on all orders within the United States.

Order Tracking
Once your order has shipped, you will receive a confirmation email with a tracking number. You can track your shipment at any time.

Delays & External Factors
While we work with reliable shipping partners, delays may occasionally occur due to factors beyond our control (weather, carrier delays, etc.).

Incorrect Address
Please ensure your shipping details are correct at checkout. We are not responsible for orders shipped to incorrect addresses provided by the customer.

Lost or Damaged Packages
If your order arrives damaged or is lost in transit, please contact us at:
support@aquahavenlife.com
We will resolve the issue as quickly as possible.